The TSA - a farcical organisation

My observations of the TSA began at New York's JFK airport, then later at La Guardia and then back at JFK again. They only seem to appear at check-in, swarming around the entrance to the gates for departure, mostly standing around doing what appears to the naked eye as nothing. What I viewed was inefficiency, disorganisation, arrogance and rudeness - they do not answer to the public, it is if they are dealing with the sworn enemy.

Even fellow TSA officers don't trust each other's propierity, let me explain. I was taking my wallet out of my pocket, my watch off my wrist and belt to walk through the metal detector, I had placed the items in the tray but not yet in my bag. A TSA officer came up behind me and told me to put my watch back on my wrist and wallet in my bag, he looked at me and said "don't leave this in full view" before looking at other TSA staff screening bags.

The way they spoke to the people they were screening was incredible, these are members of the public, they created the pandemonium, it was their lack of organisation that had people confused. There was enough officers standing around, they could have set up with officers directing people, instead, there was 9 officers standing around doing nothing and 1 working the scanner.

What is lacking is leadership, someone needs to take control to get a steady flow of people moving through the scanner having been briefed on what to do and how to prepare. I get the feeling America's best and brightest aren't being recruited into the TSA, they are probably paying minimum wages, providing minimal training and fueling a culture of them versus us.

When I arrived at the baggage collection at LAX airport, I saw the shape of my bag knowing full well it had been tampered with, the shape was all wrong and straps hanging off. The locks had been cut with a TSA note inside, they had rummaged through my bag and messed everything up.

I had purchased a bottle of vintage port in Porto for my nephew's 21st birthday, he is from a Portuguese background and the year matched his date of birth. I had packed the bottle in such a manner to ensure it does not get broken, I view baggage handlers with the same distain as TSA officers, that is, dumb and dumber.

So the bottle of port was unwrapped from its protective layer of clothing, its position in the middle of the bag was shifted to the edge, it is like these fools wanted my fragile goods to be broken. I lock my bags because I have had items previously stolen straight out of my bag. They are actually making air travel less secure as minimum wage baggage handlers now have access to previously secure baggage. Most people are aware of the levels of commitment, levels of training and screening of potential hires, this is particularly disturbing.

Every other airport in the world screens baggage and allows travellers to secure their baggage, after all, x-raying of baggage, is more valid as a search strategy as hidden items are discovered more readily. This is taking us back to the 70s, the physical search is the last option as it is the most inefficient option, the TSA really needs to get its act together, the TSA is just an expensive joke - that's all it is.