Arriving in Newark at 4:30 pm, we immediately needed to get down to Florida and required a cheap flight. $1000 per person one way wasn't a realistic option and after some extensive searching found Delta to be the only plausible airline not will to rip us off. We missed the 6:00 pm flight that evening; it was fully booked at any rate so La Guardia the next day was the next best option after an overnight stay in Queens, that gave us some time to sleep in and still get to the airport in a reasonable time frame.
Booking over the phone, we were still hit with extra booking charges the ticketing desk staff told us we would avoid - great. Arriving at the airport, we found we were not on the flight, protracted negotiations saw us get a seat with time running out. Then, another $25 per person for our backpacks was an extra charge on an already expensive ticket. Not happy, any opportunity to gouge the hapless traveller.
Once on the plane, Delta were very good, if I was in the United States fulltime, I would be very happy flying Delta, they appear to be very well organised. Having flown budget airlines in South East Asia, I know all about disorganisation and airlines. Delta's in-flight service also includes internet coverage from gate to gate, you are able to use electronic devices the whole flight, laptop computers do have to be powered down during take-off and landing as their electrical signatures are too strong, tablets and smartphones are left on for the duration of the flight, phone calls can be taken at cruising only.
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