Ripped off in Venice

A great to get around Venice is via the watercraft, this is an expensive exercise, so at the ticket booth we purchased a 48 hour pass as you don't have many choices. Even though strike action loomed, I was assured we would be able to use the pass throughout the day, services would still run. How far this was from the truth, I can't understate. A 24 hour strike saw us going nowhere, we effectively lost half our ticket, now at €30 per pass, with an exchange rate closing in at 1.7, this is not a cheap exercise.

The evening before, we were assured we could take ferry 16 from the island of Venice to Fusina on the mainland, another lie. We caught the 5.2 ferry to the departure point, where the two companies run a dual service, they would not let us on the Venice to Fusina ferry without paying a further fee - no way. So we caught another ferry to our starting destination so we could catch a bus to Fusina instead.
Of course, the information kiosk gave us was the wrong information regarding the bus leading us in the totally wrong direction. The bus didn't go to a depot either, he stopped and turned the engine off so we had to wait until he started the next route and we eventually ended up one stop from our starting location. We asked for directions and the bus driver gave us a pretty good explanation on how to catch bus 16 to Fusina, it took some walking though.

When I complained about the ticket, they had absolutely no interest, go here, go there until I finally found the office, their attitude - so what? Fill out a complaint form. I came back to lodge the complaint, doors locked and sign stating they were on strike too, it appears a series of rolling stoppages across the board at different times ensures some services with long lines and maximum disruption.

Instead, I went and bought a train ticket to Munich, fuck Italy, this is why your country is bordering on bankruptcy needing the Germans to bail you out. You took money from me without fulfilling your part of the contract, I will go and spend my money in Germany. Italy should pay all their taxes to Germany and they can manage all services for you, Italians should work under German management and the place might actually work properly.